Privacy Policy

This Privacy Policy explains how THE YACHTING HOUSE L.L.C, trading under the name Yachting House (“Yachting House”, “The Yachting House”, “we”, “us”, or “our”), collects, uses, stores, and protects personal data when you visit our website, contact us, make an enquiry, request services, or otherwise interact with us.

For the purposes of this Privacy Policy, Yachting House is the trading name of THE YACHTING HOUSE L.L.C, which is the registered legal entity and the controller of the personal data collected through this website.

Our details are:

Registered company name: THE YACHTING HOUSE L.L.C
Trading name: Yachting House
Trade licence number: 1053635
Commercial register number: 2694931
Registered address: Office No. 626, Business Village,Block B, Port Saeed, Deira,Dubai, UAE, P.O. Box 88831
Email: info@yachtinghouse.com
Telephone: +971 58 531 8020

This Privacy Policy applies to personal data collected through:

• this website;

• contact and enquiry forms;

• email, telephone, and other communications;

• requests for quotations, proposals, or services;

• recruitment, consultant, freelancer, or collaborator enquiries;

• newsletter or marketing sign-ups, where offered.

We may collect and process the following categories of personal data:

Identity and contact data
Such as your name, company name, job title, email address, telephone number, and address.

Enquiry and service data
Such as information you provide about your yacht, vessel, service requirements, project, charter, management needs, budget range, preferred timing, and supporting documents.

Communications data
Such as records of emails, messages, calls, and other correspondence with us.

Technical and website usage data
Such as IP address, browser type, device information, operating system, referral source, pages viewed, and dates and times of access.

Marketing data
Such as your preferences relating to updates, newsletters, and other marketing communications.

Professional or recruitment data
Where relevant, CVs, qualifications, work history, references, and related information.

We collect personal data:

• directly from you when you contact us or complete forms on our website;

• when you browse or interact with the website;

• from your company or organisation where you engage with us in a business capacity;

• from agents, advisers, consultants, or referrers acting on your behalf;

• from publicly available sources where reasonably necessary for business, compliance, or due diligence purposes.

We use personal data for the following purposes:

• to respond to enquiries and communicate with you;

• to assess requests for services and prepare proposals or quotations;

• to provide, manage, and administer our services;

• to maintain records and carry out internal administration;

• to operate, secure, support, and improve our website;

• to send service-related communications;

• to send marketing communications where lawful;

• to comply with legal, regulatory, and compliance obligations;

• to recruit staff, consultants, freelancers, or collaborators.

Where the GDPR or UK GDPR applies, we rely on one or more of the following lawful bases:

• consent;

• contract, including steps taken at your request before entering into a contract;

• legal obligation;

• legitimate interests, where our legitimate business interests are not overridden by your rights and interests.

We may send you updates about our services, news, or relevant business information where permitted by law. Where consent is required, we will obtain it before sending marketing communications.

You can opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting us at info@yachtinghouse.com.

We use cookies and similar technologies to operate, secure, and improve our website. Some cookies are strictly necessary for the website to function. Others, such as analytics or marketing cookies, will only be used where required consent has been obtained.

For more information, please read our Cookie Policy.

We may share personal data, where reasonably necessary, with:

• website hosting, IT, and support providers;

• CRM, email, analytics, and administrative service providers;

• legal, financial, compliance, and professional advisers;

• consultants, contractors, brokers, technical specialists, surveyors, insurers, and service partners involved in delivering requested services;

• regulators, courts, authorities, or law enforcement bodies where required by law or for the protection of our legal rights;

• a purchaser, investor, successor, or related entity in connection with a restructuring, sale, or corporate transaction.

We take reasonable steps to ensure that third parties processing personal data on our behalf do so securely and only for authorised purposes.

As a business established in Dubai, United Arab Emirates, we may process or store personal data in the UAE and may transfer personal data internationally where necessary for our operations, service delivery, systems, or professional support.

Where the GDPR or UK GDPR applies and personal data is transferred outside the EEA or the UK, we will take appropriate steps to ensure that such data is protected in accordance with applicable law, including the use of appropriate contractual safeguards where required.

If and to the extent required by the GDPR or UK GDPR because we offer services to individuals in the EEA or the UK or monitor their behaviour there, we will appoint an appropriate EU representative and/or UK representative and publish those details in this Privacy Policy.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting, contractual, and dispute-resolution requirements.

Retention periods may vary depending on the nature of the data and the relationship involved. When personal data is no longer required, we will securely delete it or anonymise it where appropriate.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, disclosure, alteration, or loss. These measures may include secure systems, controlled access, password protection, confidentiality obligations, and internal procedures appropriate to the nature of the data.

Where the GDPR or UK GDPR applies, you may have the right to:

• request access to your personal data;

• request correction of inaccurate or incomplete personal data;

• request deletion of your personal data;

• request restriction of processing;

• object to processing;

• withdraw consent where processing is based on consent;

• request data portability, where applicable;

• lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us at info@yachtinghouse.com. We may need to verify your identity before responding.

This website is not intended for children, and we do not knowingly collect personal data from children through the website.

This website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. You should review their own privacy policies separately.

We may update this Privacy Policy from time to time. Any revised version will be posted on this website and will take effect from the updated effective date.

If you have any questions about this Privacy Policy or about how we handle personal data, please contact:

THE YACHTING HOUSE L.L.C
trading as Yachting House
Office No. 626, Business Village,Block B, Port Saeed, Deira,Dubai, UAE, P.O. Box 88831
Email: info@yachtinghouse.com
Telephone: +971 58 531 8020